Shipping & delivery
Every order ships free to 213 countries — fully tracked, insured, and with all import duties and taxes already included in the price. What you pay at checkout is what you pay.
Last updated: October 2026
Check delivery to your country
Start typing to see your delivery dates and what's included.
- Free on every order
- No minimum spend
- Duties & taxes included
- Nothing to pay on delivery
- Tracked & insured
- Door to door, at no cost
- 213 countries
- DHL, FedEx, UPS & EMS
How delivery works
- Step 1
Payment confirmed
Your order is confirmed as soon as your crypto payment confirms on-chain. You'll get an email.
- Step 2
Processing · 24–72h
We quality-check, pack in plain secure packaging, and insure your order.
- Step 3
Dispatched
Handed to the fastest tracked courier for your address. Tracking number by email.
- Step 4
Delivered
Duties already paid, so customs clears without a bill. Nothing to pay at the door.
Delivery times
Free standard delivery, in business days. Totals include our 1–3 day processing. Your exact dates are shown at checkout.
United Kingdom & Western Europe
3–7 business days totalFree
2–4 days transit + 1–3 days processing
United States, Canada & European Union
4–7 business days totalFree
3–4 days transit + 1–3 days processing
Australia, New Zealand & Asia-Pacific
5–10 business days totalFree
4–7 days transit + 1–3 days processing
Middle East, Africa, Latin America & rest of world
6–12 business days totalFree
5–9 days transit + 1–3 days processing
| Region | Transit | Total incl. processing | Cost |
|---|---|---|---|
| United Kingdom & Western Europe | 2–4 days | 3–7 days | Free |
| United States, Canada & European Union | 3–4 days | 4–7 days | Free |
| Australia, New Zealand & Asia-Pacific | 4–7 days | 5–10 days | Free |
| Middle East, Africa, Latin America & rest of world | 5–9 days | 6–12 days | Free |
Free deliveryFree
Standard insured shipping
Express delivery+$45
Priority courier
Super-Express+$75
Fastest — overnight air
Upgrades are chosen at checkout. Remote areas, customs inspections and public holidays can extend these windows.
Duties & taxes
Included in every price
We ship Delivered Duty Paid (DDP). That means we handle customs and pay the import charges for your country before your parcel arrives. The price at checkout is the final price — no customs invoice, no VAT bill and no courier fees at your door.
Import duty
Customs duty charged by your country on electronics and luxury goods.
VAT, GST & sales tax
Import VAT or GST, for example in the EU, UK, Australia and Canada.
Clearance & brokerage
Courier customs-clearance and disbursement fees.
If a courier ever asks you to pay import charges for a CryptoBitMart order, don't pay — contact us first at [email protected] with your order number. We declare every shipment accurately and in line with international shipping rules.
Tracking & insurance
- Tracked door to door
- We ship with DHL, FedEx, UPS and EMS, chosen automatically for the fastest service to your address. Your tracking number arrives by email at dispatch.
- Fully insured, free
- Every parcel is insured for its full value. Lost or damaged in transit? We arrange a replacement or a full refund — your choice.
- Report damage within 48 hours
- Send us photos of any visible shipping damage within 48 hours of delivery so we can resolve it quickly.
- Discreet packaging
- Plain, unbranded, secure boxes. Nothing on the outside reveals what's inside.
Already ordered? Track your order.
Countries we ship to
Free, insured, duties-included delivery to every country below.
213 countries and territories
Europe 49
Andorra
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Germany
Gibraltar
Greece
Greenland
Guernsey
Hungary
Iceland
Ireland
Isle of Man
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Monaco
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Svalbard and Jan Mayen
Sweden
Switzerland
Ukraine
United Kingdom
Vatican City
North America 4
Bermuda
Canada
Saint Pierre & Miquelon
United States
Latin America & Caribbean 49
Anguilla
Antigua and Barbuda
Argentina
Aruba
Bahamas
Barbados
Belize
Bolivia
Brazil
British Virgin Islands
Caribbean Netherlands
Cayman Islands
Chile
Colombia
Costa Rica
Curaçao
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Islands
French Guiana
Grenada
Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Saint Barthélemy
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French)
Saint Vincent & the Grenadines
Sint Maarten (Dutch)
Suriname
Trinidad and Tobago
Turks and Caicos Islands
U.S. Virgin Islands
Uruguay
Venezuela
Asia 28
Armenia
Azerbaijan
Bhutan
Brunei
Cambodia
Georgia
India
Indonesia
Japan
Kazakhstan
Kyrgyzstan
Laos
Macao
Malaysia
Maldives
Mongolia
Myanmar
Nepal
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Tajikistan
Thailand
Timor-Leste
Turkmenistan
Vietnam
Middle East 11
Bahrain
Israel
Jordan
Kuwait
Lebanon
Oman
Palestine
Qatar
Saudi Arabia
Türkiye
United Arab Emirates
Africa 46
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cabo Verde
Cameroon
Central African Republic
Chad
Comoros
Côte d’Ivoire
Djibouti
DR Congo
Egypt
Equatorial Guinea
Eritrea
Eswatini
Gabon
Gambia
Guinea
Guinea-Bissau
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Republic of the Congo
Réunion
Saint Helena
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
South Sudan
Tunisia
Oceania 26
American Samoa
Australia
Christmas Island
Cocos (Keeling) Islands
Cook Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
Micronesia
Nauru
New Caledonia
New Zealand
Niue
Norfolk Island
Northern Mariana Islands
Palau
Papua New Guinea
Pitcairn
Samoa
Solomon Islands
Tokelau
Tuvalu
Vanuatu
Wallis and Futuna
Where we can't ship
International sanctions and carrier restrictions mean we can't accept orders for delivery to Belarus, Cuba, Iran, North Korea, Russia, Syria, or to Crimea and the occupied Donetsk, Luhansk, Zaporizhzhia and Kherson regions of Ukraine.
Orders to these destinations are not offered at checkout. We also can't ship to uninhabited territories with no courier service.
Shipping questions
See also our returns policy.
Will I have to pay customs, VAT or import duties?
No. Orders ship Delivered Duty Paid: import duty, VAT/GST and customs clearance are already included in the price you pay at checkout. If a courier ever asks you for import charges, don't pay — contact us first with your order number.
When does my delivery time start?
Once your crypto payment is confirmed on-chain. We process orders within 24–72 hours (1–3 business days), then the transit time for your region applies. Estimates are business days, excluding weekends and public holidays.
When will my tracking number work?
You'll get a shipping confirmation email with your tracking number as soon as the parcel is handed to the courier. Tracking can take up to 24 hours to become active in the carrier's system.
What if my parcel is lost or arrives damaged?
Every shipment is fully insured at no cost to you. Report visible damage within 48 hours of delivery (photos help) and we'll arrange a replacement or a full refund — whichever you prefer.
What if I'm not home when it arrives?
The courier will typically attempt redelivery or hold the parcel for collection. If a parcel is returned to us, we'll contact you to arrange reshipment. Please double-check your address at checkout — we ship to it exactly as entered.
Is the packaging discreet?
Yes. Every order ships in plain, unbranded, secure packaging. Nothing on the outside reveals what's inside.
Can anything delay my order?
Remote areas, customs inspections, severe weather, carrier delays and public holidays can extend delivery windows. During major launches processing may take slightly longer; we'll keep you updated by email.
Questions about delivery to your address?
Our team replies within a few hours, 7 days a week.