Returns & refund
Not completely happy? You're covered by our 30-day money-back guarantee.
30-day money-back guarantee
If you're not satisfied with your purchase, contact our support team within 30 days of delivery to start a return. Items should be returned in their original, undamaged condition and packaging.
Defective or damaged items
Every product is quality-inspected before shipping, but if you receive a defective or damaged item we'll replace it immediately or issue a full refund — whichever you prefer.
How refunds work with crypto
Refunds are issued in the fiat value of your original order to protect you from crypto price swings. You can choose to receive your refund to your crypto wallet or as store credit.
How to start a return
Email [email protected] with your order number and reason for return. Our team will send you a prepaid return label and guide you through every step.